Service rates tend to be tailored on a case by case basis because of the variety of service options available and because your home and needs are unique to you. After our initial meetings to discuss your requirements, you will be provided with a quote for services. Most services can be quoted up-front, with the exception of snow clearing which is charged on your final invoice depending on the amount of snowfall.
Basic ServiceRegular Visits
Mail & Parcel Collection Garbage, Recycling and Compost Heating, Curtain and Lights Management Frequent Updates Emergency Contact |
Other ServicesPet Care
Yard Maintenance Pool Maintenance Cleaning Snow Removal Homecoming Groceries |
Basic Service Rate
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The time spent at your home for the Basic Service will be approximately 15 minutes, with a rate dependent on your location shown on the map.
GREEN ZONE : $20 PER VISIT ORANGE ZONE : $25 PER VISIT RED ZONE : $30 PER VISIT (includes travel) If you are outside of the red zone, please get in touch. Additional properties and additional same day visits will be discounted $5. |
Ontario Public Holidays are charged at double rate
Free cancellation at any time before you go away
Free cancellation at any time before you go away
A Couple of Quick Examples
Simple Example
You live in the green zone, plan to be away for a three day weekend, and require a visit every day to one property.
The total for the week would be three days at the regular rate for the green zone:
3 days x $20 = $60
More Complex Example
You live in the orange zone, plan to be away for a week from June 26 - July 3 (8 days) and require a visit every day to two properties.
The total for the week would be seven days at the regular rate for the orange zone, and one day (Canada Day) at the holiday double rate, with the regular rate being $25 per visit for the first property and $20 for the second:
[7 days x ($25 + $20)] + [2 days x ($25 + $20)] = $405
You live in the green zone, plan to be away for a three day weekend, and require a visit every day to one property.
The total for the week would be three days at the regular rate for the green zone:
3 days x $20 = $60
More Complex Example
You live in the orange zone, plan to be away for a week from June 26 - July 3 (8 days) and require a visit every day to two properties.
The total for the week would be seven days at the regular rate for the orange zone, and one day (Canada Day) at the holiday double rate, with the regular rate being $25 per visit for the first property and $20 for the second:
[7 days x ($25 + $20)] + [2 days x ($25 + $20)] = $405
Other Service Rates
For other services that are not covered in the Basic Service, rates will be dependent on factors unique to you, the customer. Therefore, let me know which services are needed and I will provide you a quote after our initial free consultation. See How It Works for more details on the quoting process. In general, if the required services can be completed within the 15 minutes allotted time for the Basic Service (e.g. adding chemicals to your pool, or feeding your cat), expect to add $5 per service. Otherwise, a rate of $50 per hour can be used for estimating purposes. So if it takes you around 30 minutes to clear your driveway and path of snow, you would pay $25 each time there was snowfall over 2cm (billed on your final invoice).
Travel Rates
Until the invention of zero-cost teleportation, travel is unfortunately a necessary part of my quote to you. The travel fee is included in the rates above for the green, orange and red zones. This includes time, fuel and vehicle wear and tear.
Outside of the red zone, travel will be charged at $0.60 per km round trip
Outside of the red zone, travel will be charged at $0.60 per km round trip
Payment Terms
Payment terms are 50% of the initial quote due 2 days prior to the first date you go away, with the balance to be paid within 7 days of your return. Payment can be made using online methods (e.g. E-transfer, Paypal etc) or cash.
Zero Days Cancellation Policy
There's nothing worse than paying for services you no longer need. It's understood that last minute cancellations are a part of life, and if that happens you will receive a full refund of any monies paid up to and including your day of departure. Additionally, should you have to return early, you will receive a full refund for any services not yet performed. No questions asked.